Privacy Policy


The controller is the company specified as the operator in the Legal notice of our website. You will also find further information about how you can contact the controller there.

Data Protection Officer

You can reach our Data Protection Officer at the following email address:

Visiting our website for information purposes

If you are only visiting our website for information purposes, please note the following:

Log data

The following categories of personal data will be provided by your browser and automatically stored in our log files:

  • Browser type and version
  • Type of operating system
  • Referrer URL (the address of the last website you visited before ours)
  • The IP address of the computer you are using to visit our website
  • The time of access

This processing is based on Art. 6(1)(f) of the GDPR. If you do not provide us with the information specified above, you will not be able to access our website with your computer.


We use what are known as cookies on our website. Cookies are small text files that your browser stores on your computer. You can influence the use of cookies in two different ways:

  • You can prevent cookies – of any kind – from being stored on your computer using your browser settings. Please note that in this case you may only be able to use our website with restrictions or may not be able to use it at all.
  • Instead of blocking all cookies, you can also use the settings that will be shown to you in our setting form on your first visit to our website or via this. Depending on your decision, opt-out cookies will be set that will prevent the use of cookies that are not necessary to operate the website. Please note that these cookies will also be erased again by the settings in your browser.


We use two types of cookies:

Necessary cookies:

These cookies are required to operate our website. For example, this type of cookie is used to store your decisions about the settings for cookie use. You can prevent the use of these cookies by setting your browser accordingly. Please note that this may restrict or prevent the use of our website.

Statistical cookies:

We, or other providers of marketing or other services or contents that are integrated on our website, may use what are known as marketing or tracking cookies. These types of cookies help analyse users’ interests across different websites and on our website. They are used to show personalised advertising or information that the user might find interesting. These cookies will identify your browser and computer. These cookies can also influence which websites are displayed, which you visit later. We may share this information with our social media and analysis partners. It is possible that our partners will be in a position to combine this data with other information. You may have provided this other data yourself when using services voluntarily or this data may have been collected there merely through use.
If you do not permit such cookies to be placed, you will receive less or no personalised advertising or information.
The use of statistical cookies is based on your consent in accordance with Art. 6(1)(a) of the GDPR. You can withdraw your consent to the use of statistical cookies at any time with effect in the future. To do this, use the option that you will find at the beginning of our Privacy Policy.
Further data processing is associated with the use of statistical cookies, which we will inform you about below:

Google Analytics

This website uses functions from the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website and your visits to other website using tracking.

Google Analytics cookies are stored on the basis of your consent in accordance with Art. 6(1)(A) of the GDPR, provided you have agreed to the storage of cookies when accessing our site in the “cookie bar” shown then. You can withdraw this consent at any time.

Withdrawing your consent to store cookies:

You can withdraw your consent by ticking the following box.

It will set an opt-out cookie, which will prevent the recording of your data during future visits to this website.

IP Anonymisation

We have set up the function IP anonymisation on this website. This means your IP address will be shortened by Google within Member States of the European Union or in other contracting states to the European Economic Area before it is transmitted to the USA. Google will use this information on behalf of the user of this website to evaluate your use of the website, compile reports about website activities and to provide further services associated with website use and internet use to the website provider. The IP address transmitted within the scope of Google Analytics from your browser will not be brought together with other data by Google.

Use of additional services on our website


If you want to use additional services that we provide on our website we may need additional information from you. Depending on the reason for your visit or which information you want the

  • data collected, its processing and storage,
  • the legal basis for the processing of your data,
  • any forwarding of your data or
  • the duration we store your data

can change. Therefore, in addition to the preceding notices, please note the following information:

Making contact by email / email contact form

If you contact us by email or by using the contact form on our website to find out about us or to obtain advice, the disclosures you make will be stored to process the enquiry and for any follow-up questions. The basis for this collection is Art. 6(1) sentence 1 (f) of the GDPR. If you do not permit us to process this data, we will not be able to answer your email.

General information

Recipients of data
We may use external technical service providers to operate the website, who will work exclusively on our behalf and are not permitted to process personal data for their own purposes, in particular service providers for hosting, sending newsletters, as well as spam and misuse prevention. In this context we also comply with all the requirements of data protection law and oblige our service providers to do the same, as far as is necessary. Insofar as is necessary we will transmit your personal data to service providers we have commissioned or processors or supervisory authorities among others, in order to make it possible to provide our range, to provide additional services or to analyse how our range is used. Please note – as also described above – that these third parties may have access to your personal data.

We are subject to official, judicial or statutory requirements that may require us to transmit information to government agencies, courts or similar institutions. Such transmission may also be necessary to safeguard or defend rights. If we require your consent to a transmission, we will ask you individually in advance.

Transmission to third countries
We have described above whether and for what reason we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or whether this occurs when utilising third-party services, or disclosing or transmitting data to third parties. In all other cases in which we process your personal data in a third country or transmit it there this only occurs in order to meet our pre-contractual or contractual obligations towards you, on the basis of your consent, a legal obligation applicable to us or on the basis of our legitimate interests.

Duration of storage
If no other periods of time are given above or in the consent form for cookies, we will store your personal data for the duration of our business relationship or your visit to our website. Your personal data will be erased when our business relationship or your visit to our website ends. Please note that we are subject to retention and documentation obligations. These result from the German Commercial Code and the German Tax Code, among others. The retention obligation according to the German Tax Code is 10 years and according to the German Commercial Code, 6 years. If there is such a retention obligation, we will initially block your personal data, i.e. restrict processing, and erase the data after the expiry of the retention period.

General information and rights

Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on Art. 6(1)(f) of the GDPR (Art. 21(1) GDPR).
If you object, we will no longer process your personal data until we

  • can present interests that legitimise the processing and override your interests and freedoms or
  • the processing asserts legal claims.

Please send your objection by post to: Wirtschaftsgemeinschaft Zoologischer Fachbetriebe (WZF) GmbH -Datenschutz-, Mainzer Strasse 10, 65185 Wiesbaden.

General rights of data subjects
If the relevant statutory conditions are met, you have the right to receive information about your personal data that we process according to Art. 15 of the GDPR, the right to rectification of your personal data according to Art. 16 of the GDPR, if this data is incorrect or incomplete, to the erasure of your personal data according to Art. 17 of the GDPR, and to restrict processing of such data according to Art. 18 of the GDPR.
You can assert these rights by post to: Wirtschaftsgemeinschaft Zoologischer Fachbetriebe (WZF) GmbH -Datenschutz-, Mainzer Strasse 10, 65185 Wiesbaden.

Right to data portability

In relation to the personal data you have provided to us yourself, you can demand that you are provided with this data in a structured, commonly used and machine-readable format so that you can transmit this data to another controller without any hindrance from us or

  • have this data in the form described transmitted directly from us – as far as is technically possible – to another controller, if
  • the processing is based on consent as per Article 6(1)(a) or Article 9(2)(a) or on a contract as per Article 6(1)(b) and
  • the processing is carried out by automated means.

Right to complain to a supervisory authority
Furthermore, you have the right to complain to the data protection supervisory authority according to Art. 77 GDPR.

Objection to marketing or advertising

Insofar as we process your personal data as per Art. 6(1)(F) of the GDPR for purposes of direct marketing, you have the right at any time, without disclosing the grounds, to object to this with effect in the future (Art. 21(2) of the GDPR). Please send the objection by post to: Wirtschaftsgemeinschaft Zoologischer Fachbetriebe (WZF) GmbH -Datenschutz-, Mainzer Strasse 10, 65185 Wiesbaden.

Amendments and supplements

The current status of our Privacy Policy is as per 5 October 2020.
We reserve the right to amend or supplement this Privacy Policy as required. Any amendments or supplements will be provided on this page.
In the event of any significant amendments we will inform you presently on our website, for example, in an information window.

Wirtschaftsgemeinschaft Zoologischer Fachbetriebe GmbH (WZF)
Zentralverband Zoologischer Fachbetriebe e. V. (ZZF)
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